SaaS Products
Customer Splynx App
The Custom Splynx App is a tailor-made mobile solution designed specifically for ISPs (Internet Service Providers) using the Splynx platform. This app offers your customers seamless access to manage their accounts, monitor data usage, view invoices, and make payments, all from the convenience of their mobile devices. It can be white-labeled with your branding, providing a cohesive experience for your clients.
Key features of the Custom Splynx App include:
- Account Management: Customers can log in to manage their profiles, update personal information, and view their current service plans.
- Usage Monitoring: Real-time data usage tracking, helping users keep tabs on their internet consumption.
- Billing & Invoices: View and download invoices, along with a detailed breakdown of charges.
- Payment Gateway Integration: Quick and secure payment options for outstanding bills, ensuring a smooth and hassle-free transaction process.
- Support Integration: Easily access support, submit tickets, or chat with customer service directly from the app.
This customizable app is designed to enhance the user experience, improve customer satisfaction, and streamline ISP-customer interactions.
Life Cycle
Life Cycle is a comprehensive funeral policy administration system designed to streamline the management of funeral policies for administrators, brokers, and funeral parlors. It offers an all-in-one platform to manage policies, process claims, and handle payment collections while ensuring full compliance with FSCA and FIC regulations.
Key features of Life Cycle include:
Policy Management: Administrators can easily create, update, and manage multiple insurance policies, including funeral plans, with all client-facing documents available in one place.
Claims Processing: A complete claims module allows for seamless claim submissions, document uploads, and updates, ensuring a smooth and efficient claims experience for both administrators and policyholders.
Group and User Management: The platform enables the management of different user groups, with each group having access to their specific data while maintaining privacy between groups. Administrators have an overarching view of all group information.
Payment Collection and Integration: Life Cycle integrates with leading payment solutions like Nutun for DebiCheck debit orders and NuPay for POS devices, offering easy and secure payment processing. It also supports automated SMS notifications for payment reminders and policy updates.
Funeral Invoice Module: Funeral parlors can generate detailed quotes and invoices directly within the system, streamlining the process for clients and funeral directors.
Reporting and Audit Trail: Access comprehensive reports on policy performance, claims, and payment history, with a full audit trail for compliance and transparency.
Cloud-Based and Secure: Hosted on AWS’s Cape Town data center, Life Cycle offers 99.99% uptime, constant backups, and ensures all data is securely stored in compliance with South Africa’s POPI Act.
Life Cycle simplifies funeral policy management by providing an efficient, fully compliant, and user-friendly platform, making it ideal for brokers, administrators, and funeral service providers looking to digitize and streamline their operations.